Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. Trademarks — The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner. External links — External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. Warranties — The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website. Disclaimer of liability — The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website or contained on DVDs produced by RoofingIntelligence, LLC,…., your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof. Conflict of terms — If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website. Severability — Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect. Applicable laws (choice of venue and forum) — Use of this website shall in all respects be governed by the laws of the state of [insert your state], U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the [insert state] courts located in [insert county] county, [insert state], shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts. Order Cancellation Policy To cancel an order you have placed with Roofing Intelligence, LLC, you must contact customer support by email: info@roofingintelligence.com. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a full refund. Shipping Policy for In­ stock Items All items indicated to be in­ stock are shipped within 5 business days of the order. A confirmation email is sent once the item leaves our warehouse. This email will not only confirm that the item has left our warehouse, but will also provide the tracking number for your item along with an estimated delivery date. Returns Information To cancel your access to RoofingIntelligence.com, send an email to info@roofingintelligence.com with the following subject line: Cancel Account # [insert your account number here]. We’ll respond as soon as possible to confirm the account cancellation via email. Please note that cancellations via email may take up to three days from receipt of your request to process. Please allow up to two weeks for refunds to appear on the credit card used to pay your subscription. DVD returns Please mail your DVD to the address below and and include you full address, a receipt of purchase and a reason for the return.

RoofingIntelligence, LLC 2161 ½ West Broad Street Athens, Georgia 30606

Please allow up to two weeks for refunds to appear on the credit card used to pay your subscription.